π NPS Analytics
20 tools compared
π§ Tools in NPS Analytics
Zonka Feedback
An omnichannel survey and feedback platform with AI-driven analytics to measure and improve customer experience.
SatisMeter
A tool for collecting customer feedback (NPS, CSAT, CES) directly within web and mobile applications.
Product Fruits
A no-code platform for user onboarding, feature adoption, and feedback collection, including NPS surveys.
Delighted
A self-serve platform for collecting customer, product, and employee feedback using NPS, CSAT, CES, and other survey types.
Survicate
A customer feedback platform for collecting insights with targeted surveys across websites, in-product, mobile apps, and email.
AskNicely
A customer experience platform designed to measure NPS and empower frontline teams to improve service.
InMoment
An experience improvement (XI) platform that combines customer feedback, market data, and employee data.
Retently
A customer experience platform for automating NPS, CSAT, and CES surveys and acting on feedback.
Userpilot
A product growth platform that helps teams increase user adoption through personalized in-app experiences, including NPS surveys.
CustomerGauge
A B2B-focused experience platform that links customer feedback directly to revenue.
Refiner
A platform for running micro-surveys (NPS, CSAT, etc.) inside SaaS applications, targeted by user data and behavior.
Nicereply
A survey tool for measuring CSAT, CES, and NPS, designed for customer service teams.
Medallia
An enterprise platform for capturing and acting on customer and employee experience signals in real time.
GetFeedback
A customer experience (CX) solution from SurveyMonkey, purpose-built for the Salesforce ecosystem.
Promoter.io
A customer intelligence and engagement platform focused on driving growth through the Net Promoter System.
SurveySparrow
An experience management platform that uses conversational surveys to improve response rates and gather feedback.
SurveyMonkey
A widely-used online survey tool that allows users to create, send, and analyze surveys for various purposes.
Qualaroo
A user research and customer feedback platform that collects insights using targeted website and in-app surveys (Nudgesβ’).
Hotjar
A product experience insights platform that provides behavior analytics and feedback data in one place.
Qualtrics CustomerXM
An enterprise-grade platform for managing customer, employee, product, and brand experiences.