🔧 Tools in NPS Surveys

Refiner

The User Feedback & Customer Survey Tool for SaaS.

A powerful in-app NPS and microsurvey platform designed for product-led SaaS companies.

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Retently

The NPS Automation Platform.

An advanced NPS automation platform built for subscription-based and B2B SaaS companies.

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SatisMeter

In-app feedback surveys for product, marketing and customer success teams.

A user-friendly tool for running NPS, CSAT, CES, and PMF surveys inside web and mobile apps.

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Product Fruits

The no-code product adoption platform.

A user onboarding and product adoption platform that includes tools for collecting in-app feedback like NPS surveys.

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Delighted

The fastest and easiest way to gather actionable feedback.

A simple, self-serve platform for collecting NPS, CSAT, CES, and other customer feedback metrics.

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AskNicely

The Frontline Success Platform.

A customer feedback platform designed to help businesses improve customer experience through real-time NPS data.

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Survicate

The effortless survey tool.

A versatile customer feedback tool for running NPS, CSAT, and other surveys across websites, apps, and email.

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Jotform

Easy-to-use online form builder for every business.

A powerful and feature-rich online form builder that includes templates and tools for creating NPS surveys.

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InMoment

The leader in improving experiences.

An enterprise-level Experience Improvement (XI) platform that acquired Wootric.

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Zonka Feedback

Measure & Improve Customer Loyalty with an AI-Driven NPS Software.

An omnichannel NPS platform combining multi-channel distribution with AI-powered text analytics and automated workflows.

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Nicereply

The #1 survey tool for support teams.

A customer satisfaction survey tool built for support teams, offering CSAT, CES, and NPS surveys.

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CustomerGauge

The Account Experience (AX) Platform.

A specialized NPS and Account Experience platform designed for B2B companies to manage customer feedback at the account level.

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Userpilot

The Product-Led Growth Platform.

A product growth platform that helps SaaS teams increase adoption and retention with in-app experiences and NPS surveys.

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Mouseflow

The session replay and heatmap tool that does it all.

A behavior analytics platform that helps understand the 'why' behind user actions with session replays, heatmaps, and feedback surveys.

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Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A versatile platform for creating beautifully designed, conversational forms and surveys, including NPS.

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GetFeedback

The agile CX platform.

A customer experience platform by Momentive (formerly SurveyMonkey) designed for deep integration with Salesforce.

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Promoter.io

The most actionable customer feedback platform.

An NPS platform focused on driving growth through actionable customer feedback, now part of Medallia.

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SurveyLegend

Create gorgeous, mobile-friendly surveys.

An online survey tool focused on creating visually appealing and engaging surveys that work on any device.

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Qualtrics CoreXM

The Leader in Experience Management.

An enterprise-grade experience management platform for collecting and analyzing customer, employee, product, and brand feedback.

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SurveySparrow

Turn Surveys into Conversations.

An omnichannel experience management platform that uses conversational surveys to improve response rates.

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SurveyMonkey

Create online surveys and forms that mean business.

A popular and versatile online survey tool that supports NPS data collection and analysis.

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Qualaroo

Ask the right questions at the right time.

A customer feedback and user research tool that uses targeted, on-site surveys called 'Nudges'.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines website analytics with user feedback, including NPS surveys.

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ProProfs Survey Maker

Create Online Surveys, Quizzes, Polls, and Graded Assessments.

A versatile survey tool that is part of a larger suite of business products, offering NPS surveys and more.

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