Frill
Customer Feedback, Roadmap, and Announcements.
Overview
Frill provides a clean, all-in-one solution for SaaS companies to engage with their customers. It combines an idea board for feature requests, a public roadmap to show what's next, and an announcement feed to celebrate new releases, all within a single, embeddable widget.
✨ Key Features
- Idea & Feedback Boards
- Public Roadmap
- Announcements & Changelog
- Embeddable Widget
- Custom Branding
- Single Sign-On (SSO)
🎯 Key Differentiators
- Beautiful and simple UI/UX
- All-in-one solution for feedback, roadmap, and announcements
- Affordable pricing
Unique Value: Combines the three essential pillars of customer communication—feedback, roadmap, and announcements—into a single, elegant, and affordable widget.
🎯 Use Cases (3)
✅ Best For
- Embedding a feedback widget directly into a SaaS product
- Keeping users informed of new features through the same widget
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Interactive, step-by-step product tours
- Detailed product usage analytics
🏆 Alternatives
Simpler and more design-focused than powerful but complex tools like Productboard. Offers a more integrated feature set than tools that only do announcements, like Headway.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Growth tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 20 active ideas.
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