Infor

The enterprise technology partner for the world's most essential industries.

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Overview

Infor provides cloud-based ERP software for various industries, including retail. Their solutions cover merchandising, supply chain, and customer experience. Infor's retail analytics capabilities, often powered by their Birst analytics engine, allow retailers to analyze customer data, sales transactions, and inventory to make informed decisions. This includes analyzing product affinities and basket data to optimize category management and promotions.

✨ Key Features

  • Retail Merchandising
  • Unified Supply Chain
  • Human Capital Management
  • Enterprise Asset Management
  • Embedded Business Intelligence (Birst)
  • AI-powered insights (Infor Coleman)

🎯 Key Differentiators

  • Deep industry-specific functionality out of the box.
  • Multi-tenant cloud architecture.
  • User-friendly interface design.

Unique Value: Provides industry-specific, cloud-based business applications that require less customization than traditional ERP systems.

🎯 Use Cases (5)

Category Management Assortment Planning Inventory Management Customer Behavior Analysis Market Basket Analysis

✅ Best For

  • Using embedded analytics to understand the relationships between items in customer transactions.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses that do not need a full ERP implementation.
  • Companies outside of Infor's target industries.

🏆 Alternatives

SAP Oracle Microsoft Dynamics 365

Offers more specialized, out-of-the-box functionality for its target industries compared to horizontal ERP vendors.

💻 Platforms

Cloud Web

🔌 Integrations

Other Infor products Third-party applications via Infor ION Salesforce

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ SOC 1 ✓ SOC 2 ✓ HIPAA

💰 Pricing

Contact for pricing
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