Kaptio

The All-in-One Travel Platform.

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Overview

Kaptio is a comprehensive travel platform for tour operators and travel agencies, built natively on Salesforce. It is not a general-purpose commission management tool. Its commission capabilities are specific to the travel industry, managing payments and commissions for travel agents and suppliers within its ecosystem.

✨ Key Features

  • Itinerary Building
  • Booking and Reservation Management
  • Supplier Management
  • Pricing and Quoting
  • Agent Commission Management
  • Customer Relationship Management (CRM)

🎯 Key Differentiators

  • Built natively on the Salesforce platform.
  • Combines CRM with travel operations.
  • Highly scalable and customizable.

Unique Value: Provides a single, all-in-one platform for travel operators to manage their entire business, from sales and marketing to booking and operations, on Salesforce.

🎯 Use Cases (4)

Managing bookings and operations for multi-day tour operators Creating complex travel itineraries Calculating commissions for travel agents based on bookings Managing relationships with travel suppliers and partners

✅ Best For

  • Tour operators and travel agencies.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Any non-travel industry business.
  • Companies needing a standalone sales commission tool.

🏆 Alternatives

Tourplan Traveltek Dolphin Dynamics

Offers the power and flexibility of the Salesforce platform, which is a significant advantage over legacy, proprietary travel software.

💻 Platforms

Web

🔌 Integrations

Salesforce AppExchange apps Payment gateways Global Distribution Systems (GDS)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ Built on Salesforce Platform which holds numerous certifications

💰 Pricing

Contact for pricing
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