Kaseya BMS
Next-Gen PSA for Today's MSP.
Overview
Kaseya BMS is a professional services automation (PSA) tool that unites the management of IT processes, resources, and technology in one interconnected system. It aims to eliminate double entry and automate daily processes to provide real-time insight into business health for MSPs and IT departments. [7, 17]
✨ Key Features
- Service Desk
- CRM
- Project Management
- Finance & Billing
- Time & Expense Tracking
- Inventory Management
🎯 Key Differentiators
- Deep integration within the Kaseya IT Complete platform.
- Often positioned as a more cost-effective alternative to competitors.
- Modern, web-based interface.
Unique Value: Delivers a complete, integrated PSA solution that is a core part of Kaseya's 'IT Complete' vision, offering seamless workflows with other Kaseya tools.
🎯 Use Cases (2)
✅ Best For
- Automating service ticketing and project workflows.
- Managing client relationships and billing from a single platform.
- Integrating with Kaseya's RMM for streamlined IT management.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies not using other Kaseya products, as its main strength is ecosystem integration.
- Creative or marketing agencies.
🏆 Alternatives
Provides a more unified experience for users of Kaseya's RMM and other products, potentially at a lower price point than standalone market leaders.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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