Lightico
The Digital Completion Cloud.
Overview
Lightico is a Digital Completion platform designed for B2C businesses to accelerate customer journeys like loan originations, insurance claims, and sales. It operates in real-time, often during a live phone call with a customer. An agent can send a text message with a link to a secure mobile environment where the customer can fill forms, upload documents, provide a signature, and make payments, all while on the phone. It's focused on improving efficiency and completion rates for high-touch customer interactions.
✨ Key Features
- eSignatures
- eForms
- Document Collection
- Digital Payments
- Real-time Collaboration
- ID Verification
🎯 Key Differentiators
- Focus on real-time, agent-guided customer completion
- Combines e-signatures, payments, and forms in one session
- Designed for call center and remote interaction workflows
Unique Value: Empowers businesses to complete entire customer transactions, from form-filling to payment, in a single, real-time digital session.
🎯 Use Cases (5)
✅ Best For
- Completing an entire sales or service transaction in a single phone call
- Reducing friction and abandonment in customer-facing processes
- Improving first call resolution rates in contact centers
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Asynchronous, internal document signing workflows
- Simple, one-off contract signing
🏆 Alternatives
Designed for live, interactive customer journeys, whereas most e-signature tools are built for asynchronous, email-based workflows.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
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