Liongard

Configuration Change Detection and Response (CCDR).

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Overview

Liongard is not a traditional documentation tool but an automation platform that MSPs use to gain deep visibility across their clients' systems. It automatically discovers, documents, and audits configurations in cloud services, network devices, apps, and endpoints. By creating a historical record of all configuration changes, it helps MSPs standardize processes, secure systems, and resolve issues faster. Its data is often integrated into primary documentation or PSA platforms.

✨ Key Features

  • Automated System Discovery & Documentation
  • Configuration Change Detection
  • Historical Timeline of Changes
  • Actionable Alerts
  • Automated Reporting
  • Compliance Auditing

🎯 Key Differentiators

  • Focus on configuration change detection, not just current state.
  • Breadth of integrations (Inspectors) across the IT stack.
  • Historical timeline provides unique troubleshooting capabilities.

Unique Value: Automates the capture of deep system configuration data, allowing MSPs to move from a reactive to a proactive state by detecting and responding to changes.

🎯 Use Cases (4)

Automating the documentation of client environments. Auditing for security misconfigurations. Troubleshooting issues by reviewing configuration changes. Automating billing reconciliation.

✅ Best For

  • Automatically updating documentation in IT Glue or Hudu with real-time configuration data.
  • Receiving alerts when a critical setting (e.g., MFA on a global admin account) is changed.
  • Using the timeline feature to identify the root cause of a problem that started after a specific date.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • As a standalone, primary documentation platform for manual entry.
  • Teams needing simple password management without deep system inspection.

🏆 Alternatives

Auvik Datto RMM (for network discovery) Manual Documentation

Goes deeper than the discovery features in RMMs and provides historical context that manual documentation or simple network monitoring tools cannot.

💻 Platforms

Web API

🔌 Integrations

IT Glue Hudu ConnectWise PSA Datto Autotask PSA Microsoft 365 AWS Azure SonicWall Cisco Meraki

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing

✓ 30-day free trial

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