Rapidr

Product Feedback & Feature Request Management for SaaS.

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Overview

Rapidr is a customer feedback management tool that helps product teams make better product decisions. It provides a centralized place to collect feedback, a public roadmap to share what's being worked on, and a release notes tool to announce what's new. The platform is designed to close the feedback loop by keeping users informed throughout the entire development process.

✨ Key Features

  • Customer feedback portal
  • In-app feedback widget
  • Product roadmap
  • Release notes (Changelog)
  • Email notifications
  • Duplicate feedback detection
  • Custom statuses

🎯 Key Differentiators

  • Clean and intuitive user interface
  • Focus on closing the feedback loop
  • Bootstrapped and customer-focused

Unique Value: Offers a simple, intuitive, and integrated way to manage the entire customer feedback lifecycle, from collection to announcement.

🎯 Use Cases (4)

Collecting and managing feature requests Prioritizing product development based on user feedback Sharing product roadmaps with customers Announcing product updates and closing the feedback loop

✅ Best For

  • SaaS customer feedback management
  • Public-facing product development

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that only need a changelog without the feedback and roadmap components.

🏆 Alternatives

Canny Changelogfy Productboard

Provides a more focused and less complex alternative to larger platforms like Productboard, while offering a more complete feedback loop than simple changelog tools.

💻 Platforms

Web API

🔌 Integrations

Jira Slack Zapier Intercom Zendesk GitHub

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

$49.00/mo

✓ 14-day free trial

Visit Rapidr Website →