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Salesforce PRM

Supercharge your channel sales.

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Overview

Salesforce PRM is part of the Sales Cloud and allows businesses to manage their channel partners directly within their Salesforce environment. It provides partners with a branded portal to access leads, register deals, access marketing materials, and collaborate with the direct sales team, ensuring a unified view of the sales pipeline.

✨ Key Features

  • Partner Portal (Experience Cloud)
  • Lead & Opportunity Management
  • Deal Registration
  • Marketing Development Funds (MDF)
  • Partner Onboarding & Training (Salesforce Enablement)
  • Einstein AI for Partners
  • Reports & Dashboards

🎯 Key Differentiators

  • Native integration with the Salesforce CRM platform.
  • Leverages the full power of Salesforce, including AI (Einstein) and analytics.
  • Highly customizable and scalable through the Salesforce platform and AppExchange.

Unique Value: Extends the power of the world's #1 CRM to your partners, creating a unified platform for managing all your sales channels and customer relationships.

🎯 Use Cases (3)

Companies already using Salesforce as their primary CRM. Managing complex sales channels with a need for deep CRM integration. Providing partners with a single point of access to sales and marketing data.

✅ Best For

  • Creating a single source of truth for direct and indirect sales.
  • Improving collaboration between internal sales teams and external partners.
  • Leveraging existing Salesforce data and workflows for channel management.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not using Salesforce CRM.
  • Businesses needing a lightweight, standalone PRM solution.

🏆 Alternatives

Impartner Zift Solutions Magentrix Allbound

Provides a level of native CRM integration that third-party PRM solutions cannot match, eliminating data sync issues and providing a single source of truth.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Natively integrated with the entire Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud) AppExchange for third-party apps

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premier Success Plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA ✓ FedRAMP

💰 Pricing

$25.00/mo

✓ 30-day free trial

Free tier: NA

Visit Salesforce PRM Website →