Sprig (formerly UserLeap)
In-context user insights, at scale.
Overview
Sprig allows product teams to get real-time user insights by triggering short, targeted micro-surveys (Sprigs) at specific moments within the user journey. It also offers tools for concept and usability testing of new designs and prototypes before they are built. The platform's AI-powered analysis helps to quickly surface themes and insights from qualitative feedback, enabling faster, more user-centric product development.
✨ Key Features
- In-Product Microsurveys
- AI-Powered Qualitative Analysis
- Concept & Usability Testing
- Video Questions & Feedback
- Advanced Survey Targeting (Event-based)
- Templates for common product research questions
🎯 Key Differentiators
- AI-powered analysis of qualitative feedback.
- Combines in-product surveys with unmoderated concept testing.
- Fast time-to-insight for product teams.
Unique Value: Delivers high-quality, contextual user insights at the speed and scale of product development.
🎯 Use Cases (5)
✅ Best For
- Triggering a survey immediately after a user tries a new feature to get instant feedback.
- Testing multiple design concepts with target user segments before development.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- General-purpose, long-form surveys (e.g., annual customer satisfaction).
- Website behavior analytics like heatmaps.
🏆 Alternatives
Faster and more integrated into the product development lifecycle than traditional research methods, with more powerful AI than basic survey tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: 1 survey, up to 500 monthly tracked users.
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