Yellow.ai
The World's Leading Conversational AI Platform.
Overview
Yellow.ai is a comprehensive conversational AI platform that helps enterprises build and deploy chatbots and voice bots across various channels. The platform offers a suite of tools for designing, building, and managing conversational AI applications, with a strong focus on automation and user engagement. Yellow.ai supports over 100 languages and integrates with a wide range of business systems.
✨ Key Features
- Omnichannel bot deployment (web, mobile, social, voice)
- No-code/low-code bot builder
- Proprietary Natural Language Processing (NLP) engine
- Agent-assist dashboard for human-in-the-loop
- Advanced analytics and reporting
- Pre-built templates for various industries
🎯 Key Differentiators
- Strong focus on the entire customer and employee lifecycle automation
- Proprietary NLP engine with high accuracy
- Extensive library of pre-built integrations and templates
Unique Value: Yellow.ai provides a single platform to automate and personalize conversations across marketing, sales, support, and HR.
🎯 Use Cases (4)
✅ Best For
- Automating customer service for large e-commerce companies, leading to increased sales and customer satisfaction.
- Deploying HR bots to handle employee queries and automate onboarding processes.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Individuals or very small businesses with minimal needs.
- Companies that require an open-source, self-hosted solution.
🏆 Alternatives
Compared to point solutions, Yellow.ai offers a more holistic approach to conversational AI, enabling businesses to create a unified and consistent user experience.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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