Zoom Phone
A trusted and scalable cloud-based phone system.
Overview
Zoom Phone is a cloud-based phone system that is an extension of the Zoom platform, offering a unified experience for video, voice, chat, and meetings. It provides a secure and reliable communication solution with features like call routing, auto-attendant, and voicemail, all managed through a centralized admin portal. It's designed to be easy to use and scalable for businesses of any size.
✨ Key Features
- Auto Attendant & IVR
- Call Queues
- Call Recording & Transcription
- Voicemail
- Call Forwarding, Transfer, and Delegation
- Integration with Zoom Meetings and Chat
- Global PSTN coverage
🎯 Key Differentiators
- Seamless integration with the widely-used Zoom Meetings and Chat platform
- Competitive pricing, especially for existing Zoom customers
- User-friendly and familiar interface
Unique Value: Zoom Phone simplifies business communication by adding a feature-rich, reliable phone system directly into the familiar Zoom application, creating a single platform for voice, video, and chat.
🎯 Use Cases (3)
✅ Best For
- Enabling seamless and reliable communications with an AI-powered phone system.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not use video conferencing or prefer a standalone phone system.
- Businesses requiring highly specialized call center features.
🏆 Alternatives
Its primary advantage is the native integration with Zoom Meetings, offering a more unified experience for existing users compared to competitors. It is also often more competitively priced.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Business/Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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