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CloudSense

Commerce for Every Channel.

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Overview

CloudSense is an enterprise-grade CPQ, product catalog, and order management platform built natively on Salesforce. It is specifically designed for high-volume or complex industries like Communications, Media, and Utilities. It enables these businesses to manage intricate product bundles, pricing, and order orchestration across multiple channels, from sales reps to e-commerce portals.

✨ Key Features

  • Enterprise CPQ
  • Order Management
  • Pricing Management
  • Product Catalog
  • Contract Lifecycle Management
  • eCommerce capabilities

🎯 Key Differentiators

  • Vertical industry focus (Communications, Media, Utilities)
  • Combines CPQ with order management in a single platform
  • 100% Salesforce-native architecture

Unique Value: Provides a connected, digital-first customer experience by combining enterprise-grade CPQ and Order Management for specific industries on the Salesforce platform.

🎯 Use Cases (4)

Telecommunications providers Media companies Utility providers High-volume B2B and B2C sales

✅ Best For

  • Enabling complex bundle selling and order orchestration for communications, media, and utility providers.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses not on the Salesforce platform
  • Companies outside of its target industries (e.g., simple retail)

🏆 Alternatives

Salesforce CPQ Vlocity (Salesforce Industries) Conga CPQ

Offers deeper, industry-specific functionality for telco and media than generic, horizontal CPQ solutions.

💻 Platforms

Web API

🔌 Integrations

Salesforce (native)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ TM Forum certified

💰 Pricing

Contact for pricing
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