Featurebase
The modern way to manage user feedback.
Overview
Featurebase is a modern customer feedback platform designed for SaaS companies. It offers feedback boards, product roadmaps, and changelogs, with a strong emphasis on a clean user interface and powerful backend features. It uses AI to detect duplicate posts and provides tools to prioritize feedback based on customer revenue data, helping teams focus on the most impactful features.
✨ Key Features
- Feedback boards with voting
- Public roadmaps and changelogs
- AI-powered duplicate detection
- Prioritization based on customer revenue
- In-app widgets
- User segmentation
🎯 Key Differentiators
- Modern and clean user interface.
- Generous feature set in paid plans.
- Strong focus on closing the feedback loop with changelogs and notifications.
Unique Value: Provides an all-in-one, affordable solution to manage the entire feedback lifecycle, from idea collection to release announcements.
🎯 Use Cases (4)
✅ Best For
- SaaS feature request management
- Revenue-based prioritization
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams needing a completely free, self-hosted solution
- Companies requiring complex, enterprise-specific compliance
🏆 Alternatives
Offers a more modern UI and a more integrated feature set (including changelogs) compared to some older competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Free plan with 1 board and 10 posts per month.
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